A professional medical interpreter for hospital and clinic appointments, medical boards, insurance assessments, mental-health sessions and rehabilitation. The interpreter renders every word accurately between patient and clinician, and stays neutral: no medical advice, no filtering.
Trusted Credentials
Before the Appointment
A diagnosis, a medication plan or a mental-health assessment depends on exact words. The interpreter's job is to carry them faithfully, both ways.
Patient-rights charters at many UAE hospitals include access to an interpreter when language is a barrier, often Arabic and English, with other languages "subject to availability". The federal Patient's Rights and Responsibilities Charter is displayed at clinics and hospitals. If the facility cannot provide your language, or you want the same interpreter at every visit, you can book your own.
Relatives mean well, but they often soften bad news, skip what embarrasses them, or answer for the patient. Children should never interpret for a parent. Our article on hospital interpreters and patient consent explains why in more detail.
Interprets everything said, in the first person, without adding or leaving out. Asks the clinician to repeat or rephrase if something is unclear. Flags a cultural point that could cause a misunderstanding. Sight-translates short forms and instructions when asked.
Give medical advice or opinions, explain a diagnosis in their own words, reassure the patient about outcomes, sign consent on anyone's behalf, or hold side conversations. Questions about treatment go to the clinician, through the interpreter.
In therapy, psychiatry and rehabilitation, trust builds over sessions. We try to keep the same interpreter for a series of appointments, so the patient does not have to start again with a new person each time.
Interpreting covers what is said. Medical reports, discharge summaries and records that go to an insurer, employer or authority need a certified written translation, which we also provide.
Where We Interpret
In person in the UAE, or by video and phone when that works better for the patient.
Consultations, test results, treatment plans, pre-operative visits and discharge instructions.
Assessments before medical committees, for example on fitness to work or the extent of an injury.
Independent medical examinations and claim assessments where every answer is recorded.
Psychiatry, psychology and counselling sessions, interpreted with care for tone and exact wording.
Physiotherapy, speech therapy and long-term rehabilitation, with the same interpreter where possible.
Patients visiting the UAE for treatment, from first consultation to follow-up.
How It Works
Facility, department, date, time, expected length and languages. Mention if it is a series of sessions. You do not need to share medical details at this stage.
Let the hospital or clinic know you are bringing an interpreter. Some facilities ask for the interpreter's name in advance.
For a specialist consultation or medical board, a short note on the condition helps the interpreter prepare terminology. It is kept confidential.
The interpreter arrives early, introduces their role to the clinician and patient, and interprets the whole session faithfully.
Where Our Interpreters Work
Transparent Pricing
Interpreting prices are confidential and quoted case by case on WhatsApp before you book. The interpreter does not provide medical advice.
FAQ
Send us the facility, date, time, expected length and languages on WhatsApp. We confirm availability and send a quote. Let the hospital or clinic know you are bringing an interpreter, as some ask for the name in advance.
Many UAE hospitals list interpreter access in their patient-rights charters, usually for Arabic and English, with other languages depending on availability. Ask the facility before your appointment. If your language is not covered, or you want an independent interpreter, you can book one yourself.
It is possible but not advisable for anything important. Relatives often soften or leave out information, lack medical vocabulary and may not be neutral. Children should never interpret for a parent. A professional interpreter protects both the patient and the clinician.
No. A medical interpreter does not give medical advice, opinions or reassurance. They interpret exactly what you and the clinician say. If you have a question, ask it, and the interpreter will put it to the doctor.
We try to. For mental-health and rehabilitation sessions, book the series in advance and tell us the schedule, so we can try to assign one interpreter throughout and, where possible, brief a back-up.
Yes. In these assessments your answers may be recorded and used in a decision, so accurate interpreting matters. Send the appointment letter and any reports in advance so the interpreter can prepare the terminology.
No. An interpreter works with spoken words during the appointment. Medical translation is the written, certified translation of reports and records. We do both, so you can book the interpreter and have the resulting report translated afterwards.
Yes, for telehealth consultations or when an in-person interpreter is not practical. For sensitive sessions, physical examinations with explanations, or patients with hearing difficulties, in person usually works better.
Yes. Our interpreters treat everything they hear and read during an assignment as confidential and do not discuss it with anyone outside the session, including relatives, unless the patient asks.
It depends on the languages, the length of the appointment, the location and whether it is a series. Prices are quoted on request: send the details on WhatsApp and we reply with a quote before you book.
You May Also Need
Interpreters, consent forms and your rights before a procedure.
Certified translation of reports, records and discharge summaries.
Translation and interpreting for healthcare providers.
Simultaneous, consecutive, legal, medical and business interpreting.
Send the facility, date, time and languages on WhatsApp. We confirm a medical interpreter and send a quote before you book.