In-house translation team training for UAE companies and government entities. We train the HR, legal, customer service and PR staff who translate or interpret as part of their job, and help you set up glossaries, a style guide, a review workflow and safe rules for AI tools.
Trusted Credentials
Why Train Your Team
Policies, offer letters, customer replies, social posts and meeting interpreting often fall to bilingual staff. Without shared terms, rules and a review step, quality depends on who happened to be free that day.
The same job title, product or service translated three different ways confuses customers and employees, and can create real problems in contracts and HR documents. A shared glossary and style guide fix most of it.
Documents for courts, ministries and notaries usually need a certified legal translation from a licensed office. Trained staff recognise these early and route them out, instead of discovering the problem at a government counter.
Pasting employee records or client contracts into a public AI tool can breach confidentiality and, where personal data is involved, the UAE Personal Data Protection Law. Staff need clear rules on which tools are approved and what may never be uploaded.
Programme Modules
Pick the modules that match your team. Exercises use your own (anonymised) documents wherever possible.
Accuracy, register and restructuring for HR, legal, customer service and PR staff: translating meaning rather than words, and checking their own work.
For staff who interpret at meetings, interviews or service counters: short consecutive, note basics, sight translation of forms, and the interpreter’s neutral role.
Building and maintaining a bilingual glossary of your job titles, departments, products, services and legal terms, with an owner and an approval rule.
Rules for tone, forms of address, numbers, dates, names and transliteration in Arabic and English, so every department writes in one voice.
Who translates, who reviews, what gets a second check and what needs a certified translation. Includes a simple review checklist your team can use.
Writing a clear brief, sending reference material and glossaries, setting realistic deadlines, and reviewing what comes back.
Where AI helps (drafts, terminology checks), where it does not (legal and sensitive texts), how to review its output and a usage policy aligned with your data rules.
How It Works
Message us on WhatsApp: who translates or interprets, which documents and settings, the languages involved and what is going wrong today.
Under confidentiality, you share a few recent translations. We identify recurring issues and propose the modules that address them.
We send a programme outline with format (at your premises, at our office or live online), fees and dates for your approval.
We run the training and leave your team with a working glossary, style guide draft and review checklist. Participants receive a certificate of completion from SWLT.
Teams We Train
Transparent Pricing
Fees and dates depend on team size, modules and format, and are confirmed in a written proposal. For general business English, Arabic or soft-skills training, see our Training & Development programmes.
FAQ
Training for the employees who translate or interpret as part of their job, whether or not "translator" is their title. It covers translation and interpreting skills plus the systems around them: glossaries, a style guide, a review workflow, working with external translators and safe AI use.
Our Training & Development programmes cover business English, Arabic for professionals, communication and cultural skills. This programme is narrower: it is only for staff who produce translations or interpret, and for the processes that control that work.
Typically HR, legal and compliance, customer service, PR and communications, and government service-centre staff, plus any in-house translators and the person who will own the glossary and review process.
Yes. That is part of the programme. We start from your existing documents, agree the preferred Arabic and English terms with your team, and hand over a starter glossary and a style guide draft that you then own and update.
Sometimes, with rules. AI can help with drafts and term checks, but its output needs review by a person who knows both languages, and confidential or personal data should not go into tools your organisation has not approved. The UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) applies to personal data handled by most private-sector organisations; government bodies and the DIFC and ADGM free zones have their own rules. We align the AI rules with your own data policy.
No. Training improves everyday translation quality, but documents for courts, ministries and notaries usually need a certified legal translation from an MOJ-licensed office. Part of the programme teaches staff to recognise these documents and route them correctly.
At your premises, at our office or live online, depending on your team. Mixed formats work for teams spread across emirates.
Either, or both. The core translation work is Arabic and English. If your staff also translate other languages, tell us and we will discuss what we can cover.
Fees and dates are on request, because they depend on team size, the modules you choose and the format. After a short call and a sample review we send a written proposal.
Yes. Documents you share for the needs review and exercises are handled confidentially, and we anonymise them for use in training. Tell us your confidentiality requirements, including any NDA you need, before you send anything.
You May Also Need
Business language, communication and cultural skills for teams.
CAT tools, MTPE and AI-assisted QA in depth.
Legal translation by an MOJ-licensed office for documents your team should not translate in-house.
Translation and interpreting for government entities.
Tell us on WhatsApp who translates in your organisation and what they handle. We will review a few samples and send a proposal with fees and dates for your in-house translation team training.